1. Acceptance of Terms

Welcome to Lavish Whim! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

2. About Lavish Whim

Lavish Whim operates this jewelry store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience for premium jewelry and accessories (the "Services"). Lavish Whim is powered by Shopify, which enables us to provide the Services to you.

3. Products and Services

3.1 Jewelry Categories

We offer a wide range of jewelry products including:
- Bags - Premium handbags and accessories
- Jewelry Sets - Coordinated jewelry collections
- Earrings - Various styles and designs
- Pendants - Statement and delicate pieces
- Rings - Engagement, wedding, and fashion rings
- Bracelets and Bangles - Elegant wrist accessories

3.2 Product Information

- All product descriptions, images, and specifications are provided for informational purposes
- Colors may vary slightly due to monitor settings and lighting conditions
- We reserve the right to modify product information without prior notice

4. Orders and Payment

4.1 Order Process

- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Prices are subject to change without notice

4.2 Payment Methods

We accept various payment methods including credit cards, debit cards, and other secure payment options as provided by Shopify.

4.3 Pricing

- All prices are listed in the currency displayed on our website
- Prices include applicable taxes where required
- Shipping costs are additional unless otherwise stated

5. Shipping and Delivery

5.1 Shipping Policy

- Orders are processed within 1-2 business days
- Shipping times vary by location and method selected
- We are not responsible for delays caused by shipping carriers

5.2 Delivery

- Risk of loss transfers to you upon delivery
- You are responsible for providing accurate delivery information
- We are not liable for packages delivered to incorrect addresses

6. Returns and Exchanges

6.1 Return Policy

- Returns must be initiated within 30 days of delivery
- Items must be in original condition with tags attached
- Custom or personalised items may not be returned

6.2 Exchange Policy

- Exchanges are subject to availability
- Size exchanges are available for eligible items
- Exchange requests must be made within 30 days

7. Intellectual Property

7.1 Ownership

- All content on this website, including text, graphics, logos, and images, is the property of Lavish Whim
- You may not reproduce, distribute, or create derivative works without permission

7.2 Trademarks

- "Lavish Whim" and related marks are trademarks of our company
- Unauthorised use of our trademarks is prohibited

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1 Disclaimer

- Our services are provided "as is" without warranties of any kind
- We disclaim all warranties, express or implied, including merchant ability and fitness for a particular purpose

9.2 Limitation

- Our liability is limited to the amount you paid for the product
- We are not liable for indirect, incidental, or consequential damages

10. Indemnification

You agree to indemnify and hold harmless Lavish Whim from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the jurisdiction where Lavish Whim operates, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Lavish Whim Customer Service
- Email: lavishwhim@gmail.com
- Phone: +92 327 4952566
- Address: Heaven Mall

14. Sever-ability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
These Terms of Service are effective as of January 15, 2025, and apply to all users of the Lavish Whim website and services.