After-SalesServices for Zircon Jewelry At lavishwhim
we believe that exceptionalservice extends beyond your purchase. Our dedicated after-sales services ensureyour zircon jewelry remains as stunning as the day you received it. Here’s whatwe offer:
1. Cleaningand Care Guidance:
Receive expert advice on how to care for your zircon pieces to maintain theirbrilliance and luster. We provide personalized cleaning tips tailored to eachjewelry item
2. FreeResizing and Adjustments:
If your new ring doesn’t fit perfectly, our skilled jewelers offercomplimentary resizing and adjustments within three days of purchase, ensuringyour jewelry is always comfortable and stylish.
3. RepairServices:
Accidents happen: Our team is here to assist with any repairs needed, fromstone resetting to clasp replacements, ensuring your cherished pieces arerestored to their original beauty
4. ExpertConsultation
Have questions about your jewelry? Our knowledgeable customer service team isavailable to provide expert advice and assistance at any time, ensuring you getthe most out of your purchase.Your satisfaction isour priority, and we’re here to support you throughout your jewelry journey! Return& Exchange Policy At Return & Exchange Policy At lavishwhim
we want you to be completelysatisfied with your zircon jewelry. If for any reason you’re not happy withyour purchase, we offer a straightforward return and exchange policy:·
3-DayReturn Window:
You have 3 days from the date of purchase to return or exchange your jewelry.
Eligibility: To be eligible for a returnor exchange, items must be unworn, in their original condition, and include allpackaging and documentation.
Process:
Please contact our customerservice team within 3 days of receiving your order to initiate a return orexchange. We’ll provide you with a return authorization and instructions.
Refundsand Exchanges:
Once we receive your returned item, we will process your refund or exchangepromptly. Refunds will be issued to the original payment method.·
ShippingCosts:
Please note that shipping costs for returns are the responsibility of thecustomer, unless the item was defective or an error occurred on our part.Your satisfaction isour priority, and we’re here to ensure your shopping experience is a delightfulone!
ShippingPolicy At lavishwhim
we strive toensure a seamless shopping experience, including fast and reliable shipping.Here are the details of our shipping policy:
Processing Time:
Orders are typically processed within1-3 business days you will receive a confirmation email once your order has shipped.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and chosen shipping method. Enjoy free shipping on orders over 279
International Shipping:
We are pleased to offer international shipping. Please note that additional customs fees or taxes may apply, depending on your country’s regulations.
Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact our customer service team immediately for assistance.Thankyou for choosing lavishwhim We look forward todelivering your beautiful zircon jewelry right to your doorstep.